ATTENTION: Utility billing in the City of Tavares is returning to regular business operations. Service disconnections for non-payment resume August 3, 2020, and late fees will be reinstated July 22, 2020. If you’re experiencing financial hardship, we’re here to help with payment assistance plans at 352.742.6400 call for more information Monday - Friday, 8:00 a.m. to 5:00 p.m.
During the COVID-19 Emergency, the City of Tavares has placed the health and safety of residents as a priority in the delivery of customer service. In that endeavor, the economic impact to the City’s customers while maintaining fiscal health for the City of Tavares, was of utmost importance. Therefore, in order to lessen the economic impact on residents, and to ensure customer safety the following processes were put into place:
As the City moved into Phase 2 and 3 of the emergency recoveries the following has been implemented:
Options provided include:
Customers may pay the full amount owed by cash or check at the City Utility Counter at City Hall or via the City Drop Box in front of City Hall. Customers may pay by credit card at the City Utility Counter at City Hall or by phone through the Innovative Voice Response System (352-508-4034)-, or by credit card utilizing the City’s online bill pay option at www.tavares.org.
Customers may sign up for a payment plan for paying the balance due.