Online Utility Bill Payment

Pay your Utility bill online. It’s quick, easy and secure!

Already Registered or Need to Register? Click here to pay.

First time users will need to register. You will be asked to provide your email address and the account number from your utility bill. You will be sent an email to confirm the registration process.

Payments are accepted through an eGov secure processing site.  The eGov website schedules regular maintenance on Sundays from 12AM-5PM EST.  There may be occasions when the site may not be available  for short periods during this maintenance window.

All payments entered after 2:00 p.m. (eastern standard time) will be credited to the next business day.

UTILITY BILL PHONE PAY (Innovative Voice Response System - IVR) 352.508.4034

Dear Valued Utility Bill Phone Pay Customer,

We will be performing routine maintenance in our hosted solutions environment on Thursday, March 27th. During the maintenance window, phone and internet services will be interrupted while updates to our environment are applied.

DATES: Thursday, March 27th – Friday, March 28th

TIME: 09:00 PM – 03:00 AM (PT)

IMPACT: Internet and phone services will be intermittent throughout the maintenance window.

You may now pay your Utility by Credit Card by Phone by dialing 352.508.4034.  This service is generally available 24 hours each day.


Utility billing, new accounts and account management is provided by the City of Tavares Finance Department.

Call: (352) 742-6400

Notice: February 28, 2020
It appears that our utility bills for cycle 5 which includes homes on Dead River Road and off State Road 19 were printed by our bill print provider with some information missing.

  • Details of all billed charges. (Detail of items billed include water, sewer, stormwater fire assessment, garbage, penalties, and utility tax. It appears that Cycle 5 bills only list “utility tax”, but the total bill amount is correct.)
  • The graph on the bill for the past 12 months of consumption is missing.

All other information appears to be on the bills. City staff checked the file that was sent to our bill print provider, and the file that was sent to them included all information for all fields. We apologize for this inconvenience and know City staff is working with the bill print provider to make sure that the next cycle of bills is not missing any fields. This appears to be a technical glitch on the part of our bill print provider and not an oversight of City staff. The good news is customers may log into their account through “Click2Gov” and find details for their bills.